As we enter the new year, I’m struck by how much has changed — and how much remains worth protecting — in North Carolina’s automobile industry. Our industry is evolving at a pace few could have imagined even a decade ago. From electric vehicles and digital retailing to manufacturer restructuring and supply chain realignments, the landscape is shifting quickly. Yet, amid all that change, two things remain constant: the strength of the franchise system and the commitment of North Carolina dealers to their customers and communities.
In 2025, NCADA members once again showed what it means to work together with a unified voice. Through the support of our board, our legislative team and dealer advocates across the state, we successfully advanced landmark updates to North Carolina’s franchise laws — reforms that ensure fair treatment for dealers, strengthen consumer protections and provide clarity for the years ahead. Those achievements didn’t happen by accident; they happened because our members stayed engaged, informed and active.
Looking forward, new conversations are emerging around how vehicles will be sold, serviced and supported. And even as some manufacturers continue pushing direct-sales strategies to bypass the franchise system, the evidence is clear: the franchise system works. It works for consumers, who benefit from real competition and local accountability. It works for manufacturers, who gain trusted partners that invest millions in facilities, technology and customer satisfaction. And it works for North Carolina, where dealerships employ over 37,000 people and generate more than $1 billion in annual state and local tax revenue.
At the same time, NCADA continues to modernize its own operations to better serve our members. With the launch of our new association management system, integrated accounting platform and refreshed communications tools, we’re streamlining how we connect with members, track engagement and deliver information. These updates aren’t just about efficiency — they’re about positioning NCADA for the next generation of leadership and service.
Through all the changes ahead, one thing will not waver: our commitment to representing the interests of North Carolina’s franchised dealers — fairly, factually and with purpose. Together, we will continue to strengthen an industry that drives our state’s economy, supports our communities, and ensures that North Carolina remains one of the best places in the nation to buy, sell and service a vehicle.
Thank you for your continued trust, support and partnership. I look forward to working alongside you in 2026 as we protect what works, embrace what’s next, and continue to lead with strength and unity.
John Policastro
NCADA President
